Managed IT Services
Your organization needs to ensure that critical IT systems are always available to support core business functions.Unfortunately, maintaining IT systems with an in-house IT staff can be costly and inefficient. Consider turning over your daily managed IT service needs to Open Technologies. We can be your complete IT service management solution supporting all your servers, network appliances and desktops. Your systems are monitored and supported both remotely and locally 24/7 and issues are fixed before they can present a problem.
01 - Server and Desktop Management
We are constantly monitoring, managing, upgrading and patching all of your installed hardware and software. If a problem is too difficult to solve either remotely or over the telephone, we will schedule a technician onsite to resolve the situation for you.
You can rest comfortably, knowing that your critical I.T. services are being monitored around the clock 7 days a week by our staff.
02 - Help Desk and Remote Services
We are constantly monitoring, managing, upgrading and patching all of your installed hardware and software. If a problem is too difficult to solve either remotely or over the telephone, we will schedule a technician onsite to resolve the situation for you.
You can rest comfortably, knowing that your critical I.T. services are being monitored around the clock 7 days a week by our staff.
03 - Onsite and Emergency Response Services
Our Remote Support service is available 24/7. This service makes it possible for our technicians to take care of any problems as soon as they are discovered. If any part of your organization’s IT systems develops a problem, all your organization needs to do is call and report the issue. At that point, we will remotely access your organization’s IT systems and initiate Remote Support to address the problem.
04 - I.T. Consulting
There are a lot of technologies out there and a lot of ways to make your business run more smoothly and at a lower cost. We can help you build a strategy that puts these technologies to work for you. We provide strategic planning and help with emerging technologies.