SUPPORT
 
"NEW YORKS LEADING I.T. SERVICES PROVIDER"
 

 

 

           
  Total Network Support, at fixed affordable rates, providing a proactive approach to service.      
           

Open Technologies offers several solutions to suit all of your Information Technology needs.

Online HelpDesk Services - FREE to all of our contract clients. Our online help system will help you resolve the most common PC, printer and internet access issues that you may encounter on a day-to day basis. For more information on this services, contact us here.

24/7 Telephone Support - OTU offers 24/7 telephone support free of charge to all of our contract clients, and for a low fixed fee to all others. No mater how long it takes to resolve your issue, your fee is fixed at the beginning of your call.

24/7 Email Support - I you have a simple issue, or question that you need an answer to, feel free to send us an email anytime. There is no charge for this service to anyone, and you will receive an answer to your question within 1/2 a business day. If you'd like to ask us a question, you can do so here.

Remote Access Support - If your problem is too complicated to solve over the phone, OTU can connect to your computer remotely and address the issue. Pricing for this service is one-time and fixed. If you'd like to speak to us about this service, contact us here.

 

800-501-5167 - Toll Free

914-481-6128 (P)

914-481-6133 (F)